• Assist with staff consultation and grievance procedures
• Direct and control daily operations
• Plan and organize daily operations
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Perform data entry
• Maintain and manage digital database
• Perform basic bookkeeping tasks