Restaurant Manager

Swiss Chalet/Harveys, located at 319 Highway 47 Uxbridge, Ontario, is urgently seeking a dedicated, results‑driven Restaurant Manager to lead daily operations and ensure every guest enjoys a safe, exceptional, and memorable dining experience. The ideal candidate must be a hands‑on leader who thrives in a fast‑paced environment, consistently delivers outstanding customer service, and contributes to the ongoing success and growth of the restaurant.

Job Duties of this position include:

·        Plan, organize and oversee all aspects of daily restaurant operations to ensure efficient and seamless service.

·        Prepare, coordinate, and adjust staff schedules; monitor performance to maintain productivity and service excellence.

·        Maintain & manage an accurate inventory of food items and restaurant supplies.

·        Liaise with vendors and distributors to place timely orders and ensure consistent supply availability.

·        Address & resolve customer complaints promptly while upholding high standards of service.

·        Prepare operational reports, performance analyses, and other documentation to support strategic decision‑making.

·        Negotiate with suppliers to secure competitive pricing and favourable terms.

·        Uphold strict sanitary practices in food handling and cleanliness

·        Enforce strict sanitary and food‑handling practices in compliance with health and safety regulations.

·        Implement and enforce labour policies, operational procedures, and company standard

·        Oversee portion control, food preparation quantities, and waste‑reduction strategies to manage costs effectively.

·        Develop and implement operational improvements to enhance workplace efficiency, team performance, and guest satisfaction.

Overtime: 1.5 times the wage after 44 hours per week.

Experience & Skills:

·        1-2 years

·        Demonstrated passion for hospitality and guest service (“Hospitality Gene”).

·        Promote a positive and inclusive work environment.

·        Ability to foster a positive, inclusive, and collaborative work environment.

·        Strong problem‑solving skills with the ability to anticipate guest needs and resolve issues with professionalism and creativity

·        Ability to perform effectively under pressure in a fast‑paced environment.

·        Strong work ethic, reliability, accountability, and commitment to exceeding expectations.

Qualifications: Completion of a college or other program related to hospitality or food and beverage service management