Employer Name: 4536760 NOVA SCOTIA LIMITED o/a Top Tier Massage
Job title: Spa Supervisor (NOC: 62029)
Terms of employment: Permanent, Full-Time Position
Wage: $30.00 per hour
Work Hours: 30 - 35 hours per week
Benefits: Vacation – Remuneration 4% of gross salary
Vacancy(s): 1
Work Location: 1475 Bedford Hwy Suite 104, Bedford, NS B4A 3Z5
Key Duties and Responsibilities:
- Supervise and coordinate the daily work of spa staff, ensuring all areas of the spa, including
treatment rooms, waiting areas, and restrooms, are maintained to the highest cleanliness and
organizational standards
- Oversee client service delivery and ensure that staff greet clients warmly, attend to their needs, and
provide exceptional customer service at all times
- Coordinate support for clients and guests with special needs, ensuring appropriate
accommodations are provided by spa staff
- Monitor the quality of spa services and tasks specific to the establishment, and provide ongoing
guidance to uphold Top Tier Massage’s service standards, including deep tissue, trigger point, and
facial massage
- Manage inventory levels of spa products and supplies, place restocking orders, and coordinate with
suppliers to ensure adequate stock is maintained at all times
- Ensure all spa equipment is properly used, cleaned, and maintained by staff, and arrange for repair
or replacement as needed
- Enforce health and safety regulations and spa protocols to maintain a safe and pleasant
environment for both clients and staff
- Oversee the preparation of treatment rooms and ensure necessary equipment and products are set
up prior to client appointments
- Manage appointment scheduling and monitor the flow of clients through the spa to ensure smooth
and efficient daily operations
- Assign and review staff tasks, prepare operational reports, and coordinate activities with
management to support the overall operation of the spa
Languages: English
Education: Academic: Secondary school graduation certificate required
Experience: 1 to 2 years of relevant experience
Work Conditions and Personal Suitability:
- Availability to work evenings and weekends is required.
- Ability to work effectively in a fast-paced environment.
- Ability to stand and move for extended periods during shifts.
- Strong ability to multitask and remain organized in a busy work environment.
Personal Suitability: Client focus, Organized, Team player
Apply to: toptiermassagehfx@gmail.com
** 4536760 NOVA SCOTIA LIMITED o/a Top Tier Massage hires based on merit and is committed to
employment equity. All qualified persons are encouraged to apply including women, persons with
disabilities, visible minorities, Aboriginal Peoples, New Immigrants, people of all sexual orientations and
genders, and others who may contribute to the further diversification of the company. By Canadian
Immigration requirements, Canadians and permanent residents will be given priority.