Drummonds Gas is a trusted provider of fuel and convenience services 5220 Mitch Owens Rd, Manotick, ON K4M 0E2 Manotick, Ontario. We pride ourselves on delivering excellent customer service and maintaining a safe, efficient, and welcoming environment for our community. We are seeking a dedicated STORE SUPERVISOR to oversee daily operations and ensure the continued success of our establishment.
The key responsibilities of this position are:
· Plan, organize and supervise the daily store operations to ensure efficiency and profitability.
· Recruit, train, schedule, supervise, and evaluate staff performance.
· Oversee payroll.
· Authorized payments and return of merchandise
· Resolve customer complaints and issues to maintain high service standards.
· Implement policies and procedures for sales, merchandising, and customer service.
· Maintain inventory and order merchandise.
· Ensure compliance with health, safety, and security regulations within the store.
· Prepare reports on sales, merchandising and operational performance
· Ensure that the visual standards and image of the store is maintained by ensuring proper displays, signage and cleanliness
· Perform key holding duties such as opening and closing the store.
Additional Skills:
· Strong communication and interpersonal skills.
· Ability to resolve complaints effectively and maintain customer loyalty.
· Inventory management and supplier negotiation.
· Proficiency with point-of-sale (POS) systems and retail software.
Wage: $36.15/hour for 35 to 40 hours per week
Overtime: will apply after 44 hours per week.
Experience: 1-2 years.
Education: Completion of secondary school. Previous retail sales experience required.
Interested candidates should submit their resume and cover letter to: Drum.G@outlook.com
Subject Line: Application – Store Supervisor