BANQUET MANAGER (NOC 60030)
The Thompson Hotel and Conference Centre is a locally owned and operated business. Our primary objective is to deliver exceptional guest services and foster repeat patronage. Over the past several years, our business has expanded through strategic partnerships, beginning with Rocky Mountaineer Rail tours and tour-company banquets during the summer season, and extending to sports teams, corporate events, and winter banquets. We are committed to providing our team members with comprehensive training and robust support to promote long-term professional growth within our organization. We are currently seeking to hire a Banquet Manager.
FULL JOB DESCRIPTION
Duties include, but are not limited to:
• Preparing tables, serving stations, or buffet tables for service
• Serving food and beverages to guests at their tables or at serving stations
• Creating a pleasant atmosphere for dining and entertainment
• Planning and communicating well with colleagues to ensure each event runs smoothly.
• Manages bar service and ensures accurate cash and credit transactions for guests.
• Cleaning up after events and aiding in inventory.
• Plan, organize, direct, control, and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service.
• Determine the type of services to be offered and implement operational procedures.
• Recruit staff and oversee staff training.
• Set staff work schedules and monitor staff performance.
• Control inventory, monitor revenues, and modify procedures and prices.
• Resolve customer complaints and ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate arrangements with clients for catering or use of facilities for banquets or receptions.
Operating the facilities profitably
• Briefing staff and checking the room set-up before the event
• Ensuring the room is turned around and ready for the next event.
EDUCATION, EXPERIENCE, AND SKILLS REQUIREMENTS:
• Completion of a college or other program related to hospitality, or food and beverage service management is usually required.
• Several years of experience in the food service sector, including supervisory experience, are required.
• Must be able to communicate effectively in English.
• Must be able to work independently in an unsupervised setting.
• Experience as a banquet manager for at least 2 years.
JOB DETAILS:
• Employer: The Thompson Hotel and Conference Centre
• Location: Kamloops, BC
• Work Location: In person
• Terms of Employment: Full-Time, Long-Term, Permanent.
• Hours of work: 40 hours per week.
• Schedule: 8-hour shift. Thursday to Monday from 6:00 am – 3:00 pm
Flexibility to adjust hours to accommodate events booked and work overtime, if required.
• Wages: $36.60 per hour. The position includes incremental increases based on job performance.
• Overtime: One and one-half times the regular wage rate as per provincial regulations
BENEFITS
• Transitional health care benefits provided (if applicable).
WORK CONDITIONS AND PHYSICAL CAPABILITIES
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail.
• Standing for extended periods
PERSONAL SUITABILITY
• Team player and also able to work independently.
• Strong organizational and interpersonal skills
• Knowledge of food service
· Demonstrates a strong orientation toward guest service
GREEN JOB:
This employer stated that the position is a green job because it involves duties and responsibilities that can lead to positive environmental outcomes.
ANTICIPATED START DATE OF EMPLOYMENT: As soon as possible.
EMPLOYMENT GROUPS:
The Thompson Hotel and Conference Centre welcomes and encourages all qualified people to apply, particularly underrepresented groups.
This employer promotes equal employment opportunities for all job applicants, including those who self-identify as Indigenous people, Newcomers to Canada, Visible minorities, or Youth.
If interested in this position, please apply by email to us at thompsonhotellmias@gmail.com with your resume and cover letter. Only qualified candidates will be contacted.