Job Title: Restaurant Manager (NOC 60030)
Employer: Swiss Chalet
Location: 684 Ontario Street, Stratford, ON N5A 3J7
Salary: $30.00 hourly
Terms of employment: Permanent employment, Full time, 35 to 40 hours per week
Employment Conditions: Evening, Flexible hours, Morning, Night, Day, Weekend
Starts Date: as soon as possible
Vacancies: 1 vacancy
Languages: English
Education: College/CEGEP
Experience: 2 years to less than 3 years
Work setting: Urban area
Tasks:
· Travel to multiple restaurant locations to help train team members or new management teams
· Evaluate the efficiency and effectiveness of daily operations to ensure smooth functioning and identify areas for improvement.
· Monitor and assess team performance to ensure tasks are being completed to standard, providing feedback and guidance when necessary.
· Organize and plan daily tasks and activities, ensuring that resources are allocated efficiently and goals are met on time.
· Manage the recruitment process by interviewing, hiring, and onboarding new teammates to fill vacant positions.
· Create and implement work schedules for team members, ensuring appropriate coverage and efficient use of labor resources.
· Oversee the daily activities of team members, ensuring they follow company policies and maintain a high level of productivity.
· Organize and deliver training sessions to ensure teammates are knowledgeable about their roles, company policies, and any new processes.
· Reconcile cash and finalize balance sheets, cash reports, and related documentation
· Conduct performance reviews to assess teammates progress, provide constructive feedback, and set future development goals.
· Analyze and assess the costs associated with products and services.
· Oversee inventory management by ensuring stock levels are maintained, and products are properly stored, tracked, and rotated.
· Monitor and enforce adherence to health and safety standards to ensure a safe working environment for all teammates and customers.
· Negotiate supplier agreements for food and other supplies
· Provide leadership and direction to the team by setting clear expectations, motivating team members, and resolving issues as they arise.
· Address and resolve any customer complaints or concerns promptly and professionally to maintain high levels of customer satisfaction.
· Provide excellent customer service by assisting customers, answering questions, and ensuring a positive experience with the business.
Supervision: Staff in various areas of responsibility
Experience and specialization: MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows, MS Word, Spreadsheet.
Transportation/travel information: Own transportation
Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail, Combination of sitting, standing, walking.
Personal suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Flexibility, Organized, Reliability, Team player, Ability to multitask.
Health benefits: Dental plan, Disability benefits, Health care plan, Vision care benefits.
Financial benefits: Life insurance
Other benefits: Parking available
How to apply
By email
By mail
684 Ontario Street, Stratford, ON N5A 3J7