A&W is one of Canada’s most recognized quick-service restaurant brands, known for serving great-tasting food made with high-quality ingredients while delivering exceptional customer experiences. We are seeking an experienced, energetic, and results-oriented Restaurant Manager to lead daily operations at our Kelowna location.
This leadership role is ideal for an individual who thrives in a fast-paced restaurant environment, excels at team development, and is committed to maintaining the highest standards of customer service, food quality, cleanliness, and operational efficiency.
A&W in Kelowna, BC is looking for a full-time Restaurant Manager for our store location at 1708 Innovation Drive, Kelowna, BC V1V 2Y4.
This is a full-time position with 8 hours a day/40 hours a week.
As a Restaurant Manager, you will be responsible for the operation of this restaurant in the absence of the owner. The additional responsibilities requested from you are reflected in the hourly wages offered.
You are expected to:
Analyze budget to boost and maintain the restaurant’s profits
Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning
supplies
Work with A&W corporate to implement new menu items and seasonal promotions
Monitor revenues to determine labour cost
Plan and organize daily operations
Recruit staff, set work schedules, supervise and train staff
Conduct performance reviews
Organize and maintain inventory
Ensure health and safety regulations are followed
Participate in marketing plans and implementation
Address customers' complaints or concerns
Ensure that food and service meet quality control standards
Responsible in the selection of food service staff and assist in the development of
policies, procedures and budgets
Requirements:
2-3 year of supervisory and/or management experience
Availability to work a variety of hours, which may include weekends, evenings, early
morning shifts and holidays
Ability to read, write, speak and comprehend English effectively
Basic math skills to handle cash and financial reports
Completion of High School is required, completion of a Post-secondary Diploma an asset
A valid Driver’s License is an asset
Specific Skills:
Determine staffing requirements; Manage staff and assign duties; Resolve problems that arise, such as customer complaints and supply shortages; Recruit, hire and/or volunteers; Plan, organize, direct, control and evaluate daily operations; Strong interpersonal, verbal and written skills.
Work conditions and Physical capabilities:
Fast-paced environment; Attention to detail; Combination of sitting, standing, and walking; requirement to be able to lift and walk.
Personal suitability:
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Organized; Adaptability; Analytical; Creativity; Efficiency oriented; Hardworking; Positive attitude; Proactive; Quick learner; Time management.
What we offer:
$39.00/hr
4% Vacation pay of the gross salary will be paid each pay period
Terms of Employment: Permanent Full-time position
Aboriginal, students, youth, new immigrant persons and part-time applicants with the above-
listed skills are welcome to apply.
If eligible, please apply with your resume via:
Email: awjobs.kelowna@gmail.com
Mail: 1708 Innovation Drive, Kelowna, BC V1V 2Y4