Auto Detail Shop Manager
POSITION DETAILS
Position: Auto Detail Shop Manager
NOC (2021): 60020 – Retail & wholesale trade managers
Wage: $44.75 per hour
Hours: 30 hours per week
Terms of employment: Permanent, full-time
Vacancies: 1
Experience required: 2 to 3 years
Work location: 5040 Still Creek Ave, Burnaby, BC V5C 4E4
ABOUT THE COMPANY
Competition Clean Inc. is a Burnaby-based automotive appearance and protection studio offering a full range of services, including our signature car spa, interior and exterior detailing, paint and ceramic coating, and professional window tinting. We are seeking an experienced, hands-on Auto Detail Shop Manager to lead daily operations and our service team.
JOB DUTIES
• Plan, organize, direct, control and evaluate the day-to-day operations of the detailing shop, including car spa, detailing, paint/ceramic coating, and window tinting services.
• Manage scheduling, workflow and bay assignments to meet booking volumes and turnaround targets.
• Recruit, train, supervise and evaluate detailers and front-desk staff; set performance standards and ensure quality control on every vehicle.
• Determine the services to be offered and implement pricing, promotion and payment policies.
• Manage inventory and ordering of detailing supplies, coatings, tint film and equipment; control costs and minimize waste.
• Resolve customer inquiries, complaints and warranty concerns to maintain high satisfaction and repeat business.
• Monitor sales results, study local market trends and competitor activity, and develop strategies to grow revenue.
• Ensure compliance with health, safety and workplace standards, and maintain a clean, organized shop environment.
REQUIREMENTS
• Completion of secondary school.
• 2 to 3 years of experience in auto detailing, automotive appearance/coating, or a related retail service operation, including supervisory experience.
• Working knowledge of detailing, paint correction, ceramic coating and window tinting processes and products.
• Strong leadership, scheduling and customer-service skills.
• Ability to manage staff, inventory and daily operations in a fast-paced shop.
CONDITIONS
• Permanent, full-time position, 30 hours per week.
• Wage: $44.75 per hour.
• Day and weekend availability are required.
• On-site work at 5040 Still Creek Ave, Burnaby, BC.
HOW TO APPLY
Qualified candidates are invited to apply by one of the following methods:
• By email: competitionclean@outlook.com
• By mail/in person: Competition Clean Inc., 5040 Still Creek Ave, Burnaby, BC V5C 4E4