Dental Office Manager – NOC 13100

Mount Royal Dental Center is seeking to hire one Dental Office Manager to join its team. The successful candidate will contribute to a professional, patient-focused environment and support the delivery of high-quality service to our patients. We are a dedicated team committed to providing an excellent patient experience and fostering a respectful, collaborative workplace where employees can grow and succeed.

The job is located at the following address: 903 15 AVE SW, Calgary, Alberta, T2R 0S2.

Title of the position: Dental Office Manager – NOC 13100

Number of positions available: One.

Term of employment: 35h to 40h per week – full time – permanent position.

Language: English.

Wage: C$38.00 per hour.

Benefits: Dental Benefits.

Employment Groups: Students, Youth, Visible Minorities, persons with disabilities, Indigenous People, Newcomers to Canada, Apprentices, Refugee Claimant with valid work permit.

Job Duties

·       Oversee and coordinate daily administrative operations of the dental office to ensure efficient workflow and professional patient service.

·       Establish, review, and implement office procedures, policies, and administrative systems to improve clinic operations.

·       Schedule, assign, train and monitor the work of administrative and reception staff, ensuring deadlines are met and procedures are followed.

·       Coordinate patient appointment scheduling, confirmations, cancellations, referrals, and follow-up communications.

·       Maintain accurate patient records, accounts, insurance information, billing records, and other confidential office documentation.

·       Prepare and submit dental insurance claims, process payments, follow up on outstanding balances, and assist with patient billing inquiries.

·       Assist in preparing operating budgets, monitoring expenses, maintaining petty cash, and supporting inventory and budgetary controls.

·       Coordinate the purchase and maintenance of office supplies, dental administrative materials, equipment, forms, and other office services.

·       Prepare reports, correspondence, manuals, forms, and other administrative documents required for clinic operations.

·       Liaise with patients, dental professionals, suppliers, insurance companies, laboratories, and external service providers as required.

·       Ensure compliance with office standards relating to confidentiality, patient records, workplace procedures, and professional conduct.

·       Maintain a clean, organized, and professional reception and administrative area that reflects the standards of the dental clinic.

Requirements

·       High School Diploma.

·       2 years experience in office administration in the health industry.

·       Good written and verbal communication skills.

·       Organizational skills.

·       Accuracy and speed in executing tasks.

·       Ability to work as a team member.

·       Follow direction and instructions.

If you are interested in applying for this opportunity, please feel free to stop by our Clinic at 903 15 AVE SW, Calgary, Alberta, T2R 0S2 or send us your resume at hannabah@gmail.com

We are looking forward to hearing from you!