Work setting
Hotel, motel, resort
Responsibilities and Tasks
Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff Conduct performance reviews
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Address customers' complaints or concerns
Assist clients/guests with special needs
Develop and implement business plans
Establish work schedules
Manage events
Organize and maintain inventory
Supervision
5-10 people
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Combination of sitting, standing, walking
Personal suitability
Client focus
Excellent oral communication
Excellent written communication
Flexibility
Team player