Parts and Service Supervisor – Heavy Equipment Repair Shop
NNK Equipment Services is a heavy construction equipment repair and service shop seeking an experienced Parts and Service Supervisor to oversee the daily workflow, including parts inventory, technician scheduling, and service dispatch for heavy-duty construction equipment (excavators, dozers, loaders, graders, cranes, and related machinery).
Main Duties
Supervise, plan, and review parts/inventory, including receiving, storing, distributing, and tracking parts and components for heavy construction equipment repairs
Coordinate and schedule work orders between customers, technicians, and the shop floor to ensure timely repair and maintenance of heavy equipment
Requisition, order, and maintain adequate inventory levels of parts, components, and supplies required for heavy equipment repairs, and liaise with suppliers and manufacturers
Establish work schedules and procedures, and coordinate activities with other work units or departments (e.g., mechanics, field service technicians, warranty administration)
Resolve work-related problems and prepare and submit progress and other reports related to parts, inventory, and service scheduling
Ensure smooth operation of computerized inventory, dispatch, and tracking systems, and recommend measures to improve productivity and equipment performance
Requisition materials and supplies, and monitor stock levels to prevent shortages or delays in equipment repair turnaround
Establish and monitor safety procedures and ensure staff compliance with company policies, safety regulations (e.g., WorkSafeBC/OH&S), and quality standards
Provide training and orientation to new staff on inventory systems, safety procedures, and shop workflow
May supervise the ordering and tracking of warranty parts and coordinate with equipment manufacturers on warranty claims
Investigate customer and employee complaints related to service delays, parts availability, or work quality, and implement corrective measures
May perform the same parts/inventory/dispatch duties.
Requirements
Completion of secondary school
A minimum of 1 year of experience in a related occupation is required
Demonstrated experience working in a workshop or industrial setting would be considered an asset.
Strong organizational and communication skills, with the ability to prioritize multiple work orders and shifting priorities in a fast-paced shop environment
Valid driver's license considered an asset
Experience with computerized inventory, dispatch, or work-order tracking systems considered an asset
How to apply: by email to jobsnnk@outlook.com
Work location: 11846 98A Ave Surrey, BC V3V 2L3
Salary: $38.50 per hour – 35 hours per week.