Front Desk Agent

Vacancies:
1

Job start date:
As soon as possible

Wage:
$18.00/ hour

Hours:
30 to 40 hours/week

Marketed to:
Youth, Veterans of the Canadian Armed Forces, Indigenous people, Newcomers to Canada, Apprentices

Terms of employment:
Early morning, Evening, Shift, Flexible hours, Morning, Night, Day, Weekend, Full Time, Permanent

Education:
Secondary (high) school graduation certificate

Experience:
Experience an asset

Languages:
English

Work setting:
Hotel

Job Requirements:

Tasks:
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service

Employer: Swagat Hospitality Inc O/A Super 8 Hinton

JOB LOCATION:
284 SMITH ST,
Hinton, AB
T7V 2A1

HOW TO APPLY:

By mail:
284 SMITH ST,
Hinton, AB
T7V 2A1

By email:
super8hinton@yahoo.com