Courier Service Manager (NOC 70021)

Posted by AJI Logistics

Job details

· Benefits: Group insurance benefits including Dental, Health care, Vision, life insurance. Bonus.

Languages: English

Education: A college diploma or a university degree in business administration or a related field.

Experience: 1 year to less than 2 years of experience in courier, postal, or transportation operations are crucial.

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting: Courier and parcel express service.

Security and safety: Criminal record check

Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Large workload

Personal suitability: Accurate, Excellent oral communication, Excellent written communication, Flexibility. Organized. Team player.

Transportation/travel information: willing to travel between locations, occasionally.

Responsibilities and Tasks

Plan, organize, direct, control, and evaluate the activities and operations of the company. This will include overseeing multiple concurrent initiatives, ensuring adherence to defined timelines while driving continuous improvement through process design, performance metrics, and analytical evaluation.
Interview, hire and provide training to staff.
Co-ordinate the duties of staff.
Manage through divisional heads, the accurate and expedient movement of parcels.
Support the development of tools and business cases through detailed analysis and structured planning.
Review effectiveness of operations and implement changes to increase efficiencies, delivery times and cost management.
Prepare and submit budget estimates and administer the expenditures of the organization.
Analyze and prepare location-based reports for management review and decision-making.
Communicate with our major e-commerce partner and other external organizations to ensure efficiencies in service delivery.
Manage and resolve customer complaints and delivery-related issues in a timely and professional manner.
Perform essential administrative duties to support and align with daily operational activities.
Any other duties as per business requirements.

How to apply

By E-mail: ajilogisticshr@gmail.com

By mail: AJI Logistics, 1295 Plank Road, Sarnia, ON, N7T 7H3

What you must include in your application: Cover letter, References attesting experience, Letter of recommendation

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