User Support Technician

Tech-Eyes Hinton Limited O/A Tech-Eyes

Job details

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Responsibilities

Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents

Supervision

Credentials

Certificates, licences, memberships, and courses

Experience and specialization

Computer and technology knowledge

Additional information

Security and safety

Transportation/travel information

Work conditions and physical capabilities

Personal suitability

Benefits

Financial benefits

Other benefits

You can apply if you are:

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to applyTop of Form

By email

hinton@techeyes.ca

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