YJ Threehills LTD. o/a Super 8 Three Hills by Wyndham is looking for a Front Desk Clerk (NOC 64314) (Permanent / Full time position)

- Job title: Front Desk Clerk

- Terms of employment: Permanent & Full time

- Location: 208 18th Ave. North, Three Hills, AB T0M 2A0

- Start Date: As Soon As Possible

- Number of Vacancies: 1

Key Duties and Responsibilities:

- Greet and register guests, assign rooms, and process check-ins and check-outs.

- Take, cancel, and modify room reservations and maintain accurate room availability and assignments.

- Answer telephone calls and guest inquiries regarding hotel facilities, services, room rates, and local points of interest.

- Respond to guest requests, concerns, complaints, and claims in a professional and timely manner.

- Process guest departures, calculate charges, receive payments, and issue receipts.

- Balance cash and complete daily cash reports, balance sheets, and related forms.

- Maintain accurate records of vacancies, reservations, room assignments, guest accounts, and other front desk documentation.

- Provide customer service and coordinate with housekeeping and other hotel staff to address guest requests and ensure smooth hotel operations.

Requirements:

- Education:

Ø Secondary school graduation certificate is required

- Experience:

Ø Previous experience in customer service or in a front desk/reception position is an asset

Ø Previous experience in the hospitality or accommodation industry is an asset

- Skills:

Ø Ability to communicate effectively in English

Ø Strong customer service and interpersonal skills

Ø Basic computer skills and the ability to use reservation and front desk systems

Ø Ability to work independently and as part of a team

Ø Availability to work flexible hours, including evenings/night shift, weekends and holidays

Wage & Benefits

- Wage: $17.00 per hour

- Working hours: 32 to 40 hours per week

- Benefits: 4% vacation pay

How to Apply:

Please send your resume to super8threehills.hiring@gmail.com

** YJ Threehills LTD. o/a Super 8 Three Hills by Wyndham is an equal opportunity employer committed to a diverse and inclusive workforce. We actively encourage applications from all qualified candidates, particularly focusing on underrepresented groups including youth, women, persons with disabilities, visible minorities, Indigenous Peoples, and newcomers to Canada. We also welcome applications from asylum seekers holding a valid open work permit.

In compliance with Canadian immigration regulations, first priority will be given to Canadian citizens and permanent residents. However, all individuals legally authorized to work in Canada, including those with valid open work permits, are encouraged to apply.

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Front Desk Clerk

Front Desk Clerk